Quick answers to the questions we hear most.
We offer same-day (order by 4pm), express (within 2 hours in select areas), midnight (delivered at 12am sharp), and scheduled delivery for any future date and time.
Yes. At checkout, choose anonymous delivery — the recipient will receive the gift and your message without your name, unless you choose to reveal it.
Once your gift is out for delivery, open the Track page or your order to watch the driver live on the map, Uber-style, with an estimated arrival time.
For secure delivery, the recipient shares a one-time code with the driver at handover. This confirms the gift reached the right person, and a delivery photo is captured too.
Absolutely. Many gifts support custom messages, edible photo prints, engraving, and even a hidden surprise message with an unlock code. Look for the Personalize badge.
We accept major debit & credit cards, your Gifture wallet balance, and Gifture gift cards. All payments are securely encrypted at checkout.
If something is wrong with your order, contact support within 24 hours. We offer fast refunds or replacements, and refunds return to your original payment method or wallet.
Visit the Become a vendor or Deliver with us pages to sign up. Most partners complete verification and go live within 48 hours.
